Contact us

Welcome

Welcome to CutieHats! We are constantly creating new items so keep checking our store. If you would like a custom order feel free to ask, we can make most anything.
Wait time is currently 5 business days until shipment.

Shipping details

We accept Paypal and money orders. If you are sending a money order please inform me upon checkout. If payment is not received within 7 days of purchase the transaction will be canceled. Your item WILL NOT be added to our queue until we receive the payment AND size. When that information is received then the wait time and shipping time will begin.
We typically ship items using USPS first class mail. If you would prefer a shipping upgrade or insurance, please let me know and I'll add the additional shipping expense to your bill. I am not responsible for any losses incurred for items lost by mail carriers. Items that are custom-made usually ship 5 business days from purchase. If you order 2 or more items the wait time is sometimes longer. It is not our responsibility if items get caught in customs.

Refunds, returns & exchanges

If you are not completely satisfied with your purchase, please contact us to discuss. If approved you may return your item within seven days of receipt for a full exchange of the item price less shipping costs. You may also opt to exchange the item for another one in my shop.

Additional information

Please don't forget to leave the head measurements and age of the wearer.

Cartoon & Animal hats for any age!

ATTENTION! WAIT TIME IS AROUND 5 BUSINESS DAYS UNTIL SHIPMENT!
To see our full catalog visit www.cutiehats.com.

We make all of our items in any color. Every hat can be made with earflaps for $5 extra. Just convo me and I will add a reserved listing for you. Follow us on Facebook: http://www.facebook.com/cutiehats I am part of a great group of crafters the Handmade in Vegas Team: www.HandmadeInVegas.com